Class Cancellation Procedures & No-Show Policies
We are a small, private yoga club/studio with limited space (10). It also gives us great pleasure to offer you classes that have grown in popularity. This popularity leads to the class registration to be filled (and subsequently closed) sometimes well before the day of the scheduled class. Unfortunately, with each full registration, the actual class yields several “no-shows” that take the space that someone else wanted the opportunity to fill. Fortunately, we have a “waitlist” capability on our scheduling platform, but still end up with many no-shows.
We totally understand that life happens, and that things come up where you cannot make your registered class. This policy is not meant to penalize, but to accommodate students that would love to get in on a full class – by freeing up the spaces and waitlist when/where people cannot make it to class as originally planned.
Please note, anyone registered for a class is expected to cancel their registration at least two-hours ahead of scheduled class time:
If cancellation of registration is not made within the 120-minute window - it will be considered a Late-Cancel.
If a student fails to cancel a registration and does not attend, it is considered a No-Show.
Please be considerate of your fellow yogis and fitness friends by freeing-up a space for others when you know you cannot attend.
Cancellation, Late-Cancel & No-Show Policies:
Due to class size limits, we require a minimum of 2-hour notice to cancel a class.
Late-Cancel Policy:
Members who don't attend class and fail to cancel their registration within 2-hours prior to the start of class are considered Late-Cancel.
Three Late-Cancels within a 30-day period; will be assessed a late-cancel fee of $5.
No-Show Policy:
A No-Show occurs when members don't attend class and fail to cancel their registration.
One No Show within a 30-day period will be charged a no-show fee of $5.
How to de-register (cancel) a class:
There are many easy ways to de-register/cancel a class (within one-hour of scheduled class time):
1. APP:
Utilize our iPhone/iPad/Google app to login to your account (username is your e-mail address) and de-register yourself.
The iPhone/iPad app is available at this link:
https://apps.apple.com/us/app/some-like-it-hot-yoga/id1490869515
Google app:
https://play.google.com/store/apps/details?gl=US&hl=en_US&id=some.like.it.hot.yoga
2. ON-LINE:
Use any internet browser to log in to your account and de-register yourself through the schedule listing.
3. TEXT:
Text (preferred) or call 281-702-7427 with class cancellation request (please be sure you do so within the 120-minute window). Please provide your name, class name/time.
5. E-MAIL:
E-mail your class cancellation request to info@somelikeithot.yoga (please be sure you do so within the 120-minute window). Provide your name, class name/time.
Please remember to give your full name and class time so we can find your account and cancel your registration.